Frequently Asked Questions

Yes! moBix is completely free to use. We support the platform through minimal, non-intrusive advertisements. You never need a credit card or subscription.

While you can browse and watch movies without an account, creating one unlocks additional features like personal watchlists, liking movies, posting comments, and getting personalized recommendations.

Click the 'Sign Up' button in the navigation bar. You can register with your email address or use Google Sign-In for quick access. After signing up, verify your email to activate all features.

moBix is available globally! Our streaming service can be accessed from anywhere in the world with an internet connection.

Click 'Forgot password?' on the login screen, enter your email address, and we'll send you a password reset link. Check your spam folder if you don't see the email within a few minutes.

Currently, you can update your email through your account settings page. If you encounter issues, contact our support team for assistance.

To delete your account, please email us at mobixmy@gmail.com with your request. We'll process account deletions within 48 hours and remove all associated data.

When enabled, 'Remember me' saves your email address for quicker login next time. Your password is never saved - you'll still need to enter it for security.

First, check your internet connection. If that's fine, try: refreshing the page, clearing your browser cache, disabling ad blockers, or trying a different browser. Some videos may have regional restrictions.

Download availability varies by movie. When available, you'll see a download button on the movie page. Note that downloads are for personal use only.

Video quality depends on the source and your internet connection. Most content is available in HD quality. The player automatically adjusts quality based on your connection speed.

Pre-roll ads help us keep moBix free for everyone. Ads are typically 15-30 seconds and can be skipped after a few seconds. Thank you for your patience!

Click the bookmark/watchlist icon on any movie card or movie page. You must be logged in to use this feature. Access your watchlist from the navigation menu or your dashboard.

Use the 'Request Movie' button in the navigation bar or footer. Fill out the form with the movie title and any additional details. We review requests regularly and add popular titles when possible.

Yes! Each movie has a share button that lets you share via WhatsApp, Facebook, Twitter, Telegram, Reddit, Email, or copy the link directly.

Use the 'Report Issue' button available in the footer or on individual movie pages. Include as much detail as possible so we can fix the problem quickly.

Try: clearing your browser cache, disabling browser extensions, checking your internet speed, or using a different browser. Our servers are optimized for fast delivery globally.

This usually means the movie has been removed or the link is outdated. Try searching for the movie by title, or report the issue so we can investigate.

Yes! moBix is fully responsive and works on smartphones and tablets. For the best experience, add moBix to your home screen - it works like a native app!

moBix works best on modern browsers: Chrome, Firefox, Safari, Edge, and Opera. We recommend keeping your browser updated for optimal performance and security.

Absolutely. We use industry-standard encryption and secure authentication (via Clerk). We never sell your personal data. Read our Privacy Policy for complete details.

We collect: account information (email, username), viewing preferences (watchlist, likes), and basic analytics. This helps us improve the service and personalize your experience.

Yes, we use cookies for essential functions like keeping you logged in, remembering preferences, and analytics. You can manage cookie settings in your browser.